If you are encountering technical difficulties renewing your membership, it most likely has to do with your privacy settings. In order to purchase a membership, you must enable cookies in your privacy settings. Otherwise no items will appear in your basket and you will simply get a blank page when you attempt to pay. For more information on cookies, please click here ( http://en.wikipedia.org/wiki/HTTP_cookie). Depending on your operating system, here is how to enable cookies. You might have the option of whitelisting specific sites, including the R.E.M. Fan Club subscriptions site, with which you do e-commerce. The solution for a PC user is: Tools/internet options/privacy - accept all cookies The solution for a Mac user is: preferences/security/accept cookies If you are uncomfortable with any of this you can always mail a check in the amount of $10 for USA memberships and $12.00 for international memberships to R.E.M. P.O. Box 8032 Athens GA 30603 USA Thanks R.E.M. Fan Club team